Support

The purpose of the framework contract is to provide support and technical assistance in the organisation of events and other communication and information activities of the EPLOs

The purpose of the framework contract is to provide support and technical assistance in the organisation of events and other communication and information activities of the EPLOs

JUTEC - Jönköping University Technology Equipment Center, a recently established company under Jönköping University invites you to submit a tender for a High-Pressure Die Casting (HPDC) Cell with supporting equipment. (JUTEC is a working name and yet to be confirmed.)

The objective of this project is to support the European Commission during all steps of the project cycle: scoping, maturation, specification, tendering, evaluation, execution, and closure.

accordo quadro servizio di supporto assistenziale

Single supplier for the supply and support of Autodesk AutoCAD Licences.

The overall objective of this assignment is the recovery and reconstruction of Ukraine in a cost-effective and timely manner, focusing on procurement support and capacity building for EIB financed projects in Ukraine. Tasks to be implemented by the service provider include, but are not limited to: 1. Technical Assistance a) Policy level support and operational advisory services in preparation of specific tender requirements related to: • sustainable procurement (for example, environmental, social, economic, and innovation); • gender responsive procurement considerations to support the objectives of the Alliance for Gender-Responsive and Inclusive Recovery which is a concerted effort to improve funding and financing for gender equality in Ukraine’s recovery; • circular economy, as part of their “Build Back Better” strategy. b) Alignment of the e-procurement system Prozorro with the EIB policy requirements and application of system improvements; c) Capacity building to the national remedy mechanism “Anti-Monopoly Commission of Ukraine; d) Establishment of Hotline Service to serve as liaison between promoters and EIB and to ensure prompt support to EIB-financed projects. 2. Capacity Building: This component will build the capacity of Ukrainian public officials and address gaps identified within the private sector when responding to EIB-financed tenders. This component is complementary to the national efforts towards professionalisation and capacity building of the procurement workforce. The following activities are foreseen under this component: i. Training courses to EIB promoters in Ukraine on the EIB Guide to procurement, procurement strategy, emergency procurement; ii. Training courses for facilitators’ events to provide national officials and subject matters experts, with the necessary knowledge to deliver trainings to other interested parties; and iii. Training courses dedicated to the Ukrainian private sector (potential bidders) to improve their capacity to respond to calls for EIB financed contracts and increase their efficiency and bid responsiveness.

Udbuddet vedrører indgåelse af én samlet kontrakt om drift, support, vedligeholdelse og videreudvikling af 112-Systemet. Kontrakten omfatter endvidere udvikling af funktionalitet, der skal muliggøre modtagelse og anvendelse af Real Time Text (RTT) i 112-Systemet. Den udbudte leverance skal opfylde behovet for en sikker, stabil og robust drift af et samfundskritisk system, herunder tilgængelighed og svartider i overensstemmelse med aftalte servicemål. Det er ordregivers forretningsmæssige behov, at alle ydelser leveres med høj leverancesikkerhed og robusthed, samt at leverandøren udviser proaktivitet i samarbejdet. Leverandøren skal i transition ind overtage driftsansvaret for 112-systemet og fra transitionsdagen levere løbende ydelser. Afgrænsning og kontekst for leverancen Det er Center for Beredskabskommunikation (CFB) i Beredskabsstyrelsen, der er systemejer af 112-systemet, der gennemfører udbuddet. 112-systemet understøtter, at der kan modtages 112-opkald fra indringere, og at alarmcentraler kan viderestille indringer til den myndighed, der er relevant i forbindelse med indringerens alarmering. 112-systemet behandler alarmcentralopkald fra hele Danmark med undtagelse af Storkøbenhavn, og fungerer desuden som backup for it-systemet, der understøtter modtagelse af 112-opkald fra Storkøbenhavn. 112-systemet kommunikerer med en række eksterne systemer og består af en telefonidel og en applikationsdel fordelt på klient- og serverkomponenter. Leverandøren skal sikre, at drift, support, vedligeholdelse og videreudvikling sker på en måde, der bevarer stabil og sikker drift i denne systemkontekst. Driften af alarmcentralerne (med undtagelse af alarmcentral i Hovedstadsområdet), herunder også dele af it-driften af 112-systemet, har tidligere været varetaget af Rigspolitiet. Eftersom denne opgave er overdraget til Beredskabsstyrelsen, vil der i forbindelse med indgåelse af ny driftskontrakt skulle ske en transition ud af Rigspolitiets it-landskab, herunder transition ud af Rigspolitiets datacenter. Kontraktgenstanden kan overordnet beskrives således: 1. Transition ind Transition ind, herunder bl.a. en sikker og stabil overtagelse af driftsansvaret for 112-systemet, gennemførelse af fx projektstyring, transitionsorganisation, overførsel af kildekode og Dokumentation, gennemførelse af teknisk transition og nødvendig transformation, overtagelse af viden fra afgivende leverandører, samt etablering af driftsorganisationen, herunder etablering af samarbejdet med ordregiver. 2. Drift, vedligeholdelse og support Løbende ydelser til 112-systemet, herunder; a. support, herunder bl.a. ansvar for 24/7 service desk, 2. og 3. line support, brugeradministration, håndtering af incidents, problems, service requests, jf. de operationelle processer, mhp. at sikre høj tilgængelighed for brugerne; b. Drift af 112-systemet, herunder bl.a. serverdrift, netværksdrift, samt underliggende driftsinfrastruktur (eksempelvis kabling, fysiske netværk, sikkerhedskomponenter, køling, strøm, backup) i to-centerdrift på to fysiske adskilte lokationer i Danmark, databasedrift, drift af middleware, backup, restore, overvågning og logning, configuration-, patch-, og release- og deployment management, jf. de operationelle processer, og driftsrapportering med høje krav til oppe- og svartider; c. vedligeholdelse, herunder bl.a. løbende og forebyggende vedligeholdelse af IT-systemerne inkl. hardware og al software, mindre ændringer, nye versioner, fejlrettelser, release management, change management, jf. de operationelle processer, mhp. at understøtte høje krav til oppe- og svartider; d. governance, herunder et tæt samarbejde med ordregiver, operationelle processer, sikkerhedsydelser, dokumentation, driftsrapportering og korrekt fakturering af gennemførte ydelser. 3. Videreudvikling og modernisering Udvikling omfatter ny udvikling af 112-systemet samt rådgivning af kunden i forbindelse med udvikling. Rådgivning vil være i form af konsulentbistand til brug for optimering af fx drift og vedligeholdelse samt sikkerhed i relation til 112-systemet. Udvikling vil være i form af større selvstændige udviklingsprojekter, der kan igangsættes af kunden fx som følge af nye lovkrav. 4. Implementering af Real Time Text (RTT) 112-systemet skal understøtte tekstbaseret kommunikation mellem indringer og alarmoperatør i henhold til EU-krav og dermed især forbedre tilgængeligheden for indringere, der ikke kan anvende traditionelle taleopkald. Som en del af kontrakten skal leverandøren derfor levere udviklingsydelser, der gør det muligt for indringer at kontakte alarmcentralen med et RTT-opkald fra dennes mobiltelefon. Af den anslåede kontraktværdi på 185 mio. kr. udgør cirka 39 mio. kr. videreudvikling og implementering, herunder RTT.

The Decarbonisation Division is seeking energy expert support in the area of Decarbonisation, largely consisting of economic support however some technical support will be required also. The CRU requires that the tenderer will manage all aspects of the contract or subcontract certain aspects if required. Although the teams cover different areas, there is significant complementarity in the work required to be carried out by the teams which require consultancy support. For example, connections workstream activity (policy, frameworks etc) applies to each of the electricity interconnection, connections, offshore, and emerging regulatory frameworks teams within the division. As such the Decarbonisation Division is seeking expert energy consultancy support as there is a significant amount of relativity and overlap between the work items across the Division which would not readily lend to the appointment of multiple consultants. The Division’s preference is to have a consistent approach for these work items so that approaches can be streamlined which will ensure future work will be more manageable and consistent. It will also assist in ensuring additional cross-training and knowledge of processes across the division.

JUTEC - Jönköping University Technology Equipment Center, a recently established company under Jönköping University invites you to submit a tender for a High-Pressure Die Casting (HPDC) Cell with supporting equipment. (JUTEC is a working name and yet to be confirmed.)