Terms of Service

Welcome to Bidfix.ai! These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("Customer," "you") and Fix Solutions GmbH ("Bidfix.ai," "we," "us," or "our"). Our registered office is at Rosenheimer Str. 116, 81669 München, Germany.

These terms govern your access to and use of the bidfix.ai website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site") and the services provided.

By accessing and using the Site and our Services, you agree that you have read, understood, and are bound to comply with all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time. We will alert you about any changes by updating the "Last updated" date of these Terms of Service. Your continued use of the Site and Services after such changes are posted constitutes your acceptance of the modified terms.

Unless otherwise indicated, the Site, Services, and all related content are our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us and are protected by copyright and trademark laws. No rights are transferred to the Customer except as expressly provided in this Agreement.

Provided that you are eligible to use the Site, you are granted a non-exclusive, non-transferable license to access and use the Site and Services for your internal business purposes in accordance with this Agreement. You may not reproduce, distribute, or create derivative works from any content on the Site without explicit permission from Bidfix.ai.

All Intellectual Property Rights in Customer Data are owned by the Customer. The Customer grants Bidfix.ai an irrevocable, royalty-free, non-exclusive, sublicensable, worldwide license to use, copy, and create derivative works from Customer Data to provide and improve the Services.

You acknowledge and agree that any questions, comments, suggestions, ideas, or feedback regarding the Site or Services ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

To use the full features of the Site, Customers must complete the registration process, which includes providing a valid email address and other required information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You are responsible for the timely preparation, accuracy, and completeness of all documentation and information provided to Bidfix.ai or inputted into the Site in connection with the Services.

By using the Site, you represent and warrant that:

• You have the legal capacity and you agree to comply with this Agreement.
• You are not a minor in the jurisdiction in which you reside.
• You will not access the Site through automated or non-human means (e.g., a bot or script) unless otherwise authorized by us.
• You will not use the Site for any illegal or unauthorized purpose.
• Your use of the Site will not violate any applicable law or regulation.

You may not access or use the Site for any purpose other than that for which we make the Site available. As a user of the Site, you agree not to:

• Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Site.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
• Use any information obtained from the Site in order to harass, abuse, or harm another person.
• Engage in unauthorized framing of or linking to the Site.
• Upload or transmit viruses, Trojan horses, or other harmful material.
• Engage in any automated use of the system, such as using scripts, data mining, robots, or similar data gathering and extraction tools.
• Attempt to impersonate another user or person or use the username of another user.
• Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
• Attempt to bypass any measures of the Site designed to prevent or restrict access.
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
• Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

The scope of services provided is determined by the Customer's subscription plan as specified in the relevant Order Form. Fees are based on Services purchased and not actual usage. All payment obligations are non-cancellable, and fees paid are non-refundable.

If not otherwise stated in the Order Form, services are offered on a subscription basis with payments made in advance (monthly, quarterly, semi-annual, or annual). Subscriptions renew automatically unless cancelled by the Customer according to the terms in Section 7.

The Customer is responsible for providing complete and accurate billing and contact information to Bidfix.ai and notifying us of any changes. Unless otherwise stated, invoiced fees are due immediately. All payments shall be made in the currency reflected on the invoice.

To cancel an account, the Customer must notify Bidfix.ai via email (alex@bidfix.ai) at least:

• 5 days before the end of the subscription term for monthly, quarterly, and semi-annual plans.
• 30 days before the end of the subscription term for annual plans.

No refunds are provided for mid-term cancellations. All Customer Data is deleted upon account cancellation, and this deletion is final.

We may terminate or suspend your account and access to the Services at any time, without warning, in our sole discretion, for any reason, including for breach of this Agreement. Upon termination, you must cease all use of the Services. If we terminate or suspend your account, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

Bidfix.ai is authorized to use all publicly available data and the data provided by the Customer for the purpose of providing and improving its services. Bidfix.ai may use third-party providers to fulfill its services, but must check with the Customer before doing so. By granting rights to Bidfix.ai, the Customer also grants these rights to such third-party providers, subject to prior approval.

Bidfix.ai shall ensure that the Site and Services are operated and performed in accordance with good industry standards. We may, upon prior notice, take down the Site for scheduled maintenance, upgrades, or new releases.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.

This Agreement is governed by and defined following the laws of Germany. Any disputes arising from or in connection with this Agreement will be resolved through negotiations or, if necessary, in the courts of Munich, Germany, which shall have exclusive jurisdiction.

This Agreement and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time. If any provision or part of a provision of this Agreement is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of this Agreement or use of the Site.